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account deletion

Delete your Markerra account

You can delete your Markerra account directly in the app. The process is automated and starts after the logged-in user confirms the action.

Data controller

The data controller is Przemysław Wiśniewski Digital, a sole proprietorship registered in CEIDG, NIP: 5243019522, REGON: 529876286, address: ul. Turmoncka 22/1103, 03-254 Warsaw, Poland.

Privacy/support contact: wisniewski.prz@gmail.com.

What will be deleted

Account deletion removes the Markerra app account and Markerra app data linked to the user: route progress, scan attempts, rewards, and analytics events, except data that we must keep for a limited time for security, complaint handling, or accountability. This operation cannot be undone.

If a campaign issues reward codes, we may keep a minimal pseudonymous reward claim until the end of the campaign retention period. It does not contain the plain email address, but it lets us prevent multiple code redemptions through deleting and recreating an account.

Aggregated or anonymised data that cannot be linked to the user may remain in campaign reports and summaries.

Delete the account in the app

  1. Open the Markerra app.
  2. Go to the account screen or the More section.
  3. Select "Delete account".
  4. Confirm deletion. The app will return to the login screen when the operation is complete.

Deletion timing

Account deletion is performed by the app after the logged-in user confirms the action. If the operation fails because of a temporary technical issue, refresh the app data or restart the app and try again.

Privacy policy

More information about data processing is available in the Markerra Privacy Policy.